Our practical and interactive sessions provide the tools to be able to communicate clearly, concisely, efficiently and effectively in every circumstance. Our Workshops

  • are designed to accommodate all learning styles
  • use engaging, interactive methods that incorporate a variety of activities
  • focus on discussion, interaction and action – not on lectures and presentations
  • include opportunities for you to apply your learning to real-world situations
  • provide coaching and feedback opportunities during and after each session
  • include evaluation and proof of learning
  • are limited to 20 participants to ensure you get the attention you need

We customize the content to make it reflect your organization's environment and realities and make it applicable to the actual performance requirements in your workplace.

Our Content is well-researched and evidence-based, and it offers a realistic approach to developing communication skills.

Our Facilitators are subject matter experts and skilled presenters. And as a warning... if you participate in one of our sessions, you might start to get excited about writing – our love for it can be contagious!

Here is a list of our most requested workshops. Contact us today to see how we can customize these workshops to fit the needs of your organization.

Workshops marked with this icon have public dates available.

Written Communication
Writing for Impact and Results

Discover the key strategies for planning and organizing your writing, for capturing your readers' attention, and for writing clearly and concisely.

Thursday, October 14, 2021

Available as a Public Workshop

Writing Customer Service Letters

Learn to write powerful, customer-focused letters that make a strong connection with your readers, even when dealing with difficult issues.

Email...Think Before You Hit Send

Save time and money by learning strategies that allow you to create clear, concise emails that meet the needs of your readers.

Report Writing At Its Best

Discover how to take control and organize the content of your reports, and learn to write your reports efficiently and confidently.

Writing Proposals That Win Business

Win the confidence of your readers by using the art of persuasion. Learn the key strategies for writing a proposal that will get the YES you are looking for!

Creating Policies and Procedures

Discover the fundamental tools for presenting a clear message in a reader-friendly format that will result in effective policy and procedure manuals.

Thursday, September 30, 2021

Available as a Public Workshop

Solving The Grammar Dilemma

Learn editing techniques for identifying the specific elements of grammar that commonly cause errors in business writing... as well as strategies for avoiding these errors in the first place!

The Plain Language Approach To Writing

Learn the key strategies for talking to your readers using plain language so that your message is easy to read and understand.

Business Writing For English As An Additional Language Professionals

Learn English business writing tips that will improve your professional image and make you success as a business writer.

Writing For The Web

Find out the best way to plan, organize, and write web content so that your readers get what they need and want from your website. And learn how to structure that content for quick and easy accessibility.

Editing Skills for Managers

Learn practical tools that will help you to immediately enhance the effectiveness of your editing skills and to build a powerful professional image for your organization. 

Writing Briefing Notes that Inform

Create a document that is comprehensive, well organized, and easy to follow so readers can work through it effectively, without the need for clarification and without confusion.

MBTI Writing and Personality

Discover your true writing style by relating your natural writing style to your personality type.

Effective Written Communication 10-Week Online Program

Early Bird Pricing (before September 1): $895.00+GST

If you want to sell something, persuade someone to take action or just inform an audience, your writing matters. The better you write, the more easily you will be understood, and you will see more of the outcomes you desire. And remember, effective writing involves not just using correct grammar but also organizing your content in a logical way for your reader.

What about you? Do you find it a challenge to compose emails, letters, reports and other workplace documents? If you answered yes, this program will help you overcome those challenges.

Monday, September 13, 2021

Available as a Public Workshop

Interpersonal Skills
Communicating Effectively in the Workplace

Increase your ability to be an effective and proficient business communicator by using the qualities that lead to powerful communication.

Developing Effective Listening Skills

Learn how to listen effectively and increase your ability to communicate at work.

Mastering Your Time Management Skills

Learn strategies for gaining control of the events that compete for your professional and personal time.

Thursday, September 16, 2021

Available as a Public Workshop

Everything DiSC Management

Identify your strengths and challenges as a leader and determine how to adapt to meet the needs of the people you lead. 

Teambuilding with DiSC

Identify team inefficiencies, develop a positive group dynamic and build a sense of trust among team members.

People Insights with DiSC

Discover insights about your behavioural strengths and identify how you can be more effective in developing relationships in the workplace. 

Speaking up and Thriving at Work

Build the skills and confidence you need to speak effectively in workplace settings. 

MBTI Leader Communication

Explore the practical usefulness of type while working as a leader in your organization.

MBTI Time Management

Apply practical advice, ideas, techniques and suggestions to manage your time in relation to your unique personality type.

Dealing with Difficult Situations

Develop skills to control your own communications, cope with difficult situations and respond to difficult customers.

Providing Exceptional Customer Service

Learn how to use verbal and non-verbal communication techniques to execute customer-focused service.

Spark New Ideas and Fuel Results

Practise various individual and group techniques that will spark new ideas and fuel results.

Influence and Collaboration

Explore how to maximize our relationships and increase cooperation to obtain the best possible results for you, the teams you work with and the organization.

Developing your Emotional Intelligence

Explore how each of your five general areas and 15 sub-sections make up your emotional intelligence abilities and identify ways to enhance your emotional intelligence to meet your personal and workplace goals.

Meeting Management
Writing Effective Minutes

Learn how to take notes efficiently and transpose them into effective minutes ensuring that you have a complete, accurate, and concise record of the business of the meeting.

Abolishing Meeting Madness

Learn methods for preventing meeting madness and ensuring your meetings are productive and efficient events.

Financial Communication
Budgeting for Success

Learn the basics of developing a cash budget from a business perspective, with a focus on cash management strategies.

Pricing through the Supply Chain

Identify your supply chain process and determine the “cost” of each of your products and services. 

Financial Analysis: What are your Financial Statements telling you?

Learn how to make sense of your financial statements and assess your statements in five key areas: liquidity, profitability, efficiency, stability and growth. 

Working Capital Management

Explore working capital management to ensure your organization or department is able to continue its operations with sufficient ability to fulfil the ability to pay short-term debts and upcoming operational expenses.

Presentation and Facilitation Skills
Leading Successful Presentations

Enhance your ability to plan and deliver a well-structured and polished presentation - an ability that can affect your image and success as well as that of your organization.

Facilitation Skills

Do you know the key processes and techniques to be a great facilitator? Designing and facilitating training sessions can be rewarding when you have the right tools.

Performance Development & Learning

Examine how to identify and achieve performance excellence that is linked to business goals.

Wednesday, October 20, 2021

Available as a Public Workshop

Session Design

Transform your knowledge and expertise into a captivating session by discovering different ways to move beyond the content to the all-important participant experience.

Wednesday, November 3, 2021

Available as a Public Workshop

Advanced Facilitation Skills

Develop the confidence and skills you need to facilitate, teach, lead and present to audiences of any size.

Wednesday, November 17, 2021

Available as a Public Workshop

Facilitation in a Virtual Environment

Look at the unique challenges of virtual facilitation and develop the ability to use a variety of interactive techniques and activities that create successful virtual sessions.

Thursday, September 23, 2021

Available as a Public Workshop

Virtual Trainer Certificate Program

Right now, many of us are being tasked with moving our training to a web-based delivery format. While there is an abundance of information on this topic, it can be overwhelming to know how to proceed.

If you are in this situation, we can help.

We have designed the Virtual Trainer Certificate Program to provide you with a clear step-by-step process to move your in-person training to a virtual delivery. We have focused on the skills trainers and designers need to provide interactive, engaging and results-focused training of the same quality as their classroom training.

Monday, October 18, 2021

Available as a Public Workshop